| 2017 Speakers Included |
| The Multi-Faceted Reality |
The CPG and Retail Executive Summit
The retail industry has been disrupted. Consumers are more educated than ever on the purchases they make and expect retailers to know what they want, when they want it. Customer experience no longer balances on return policies and call centers but instead requires intuitive mobile applications, a dynamic social presence and an interactive in-store setting. And while certain retailers have benefited from successfully navigating the intersection of customer experience, analytics and engagement, others still struggle to remain competitive in today’s evolving retail marketplace.
Join today’s leading retail and CPG experts as they explore the latest trends, tools and technology currently transforming the industry. Including exclusive case studies and discussion on best practices for strategically improving customer interactions, driving profitability and increasing customer satisfaction.